The pilgrimage destination of Candelaria is located 3 km away from the hotel, where guests may find a black sandy beach. It is about 8 km to a white sandy beach. There are shops, bars and restaurants nearby. Links to the public transport network are located in the immediate vicinity (roughly 20 metres). Tenerife South Airport is about 45 km from the hotel.
Each of the rooms is appointed with air conditioning, a fan and a bathroom. Most rooms feature a balcony with a view for guests' enjoyment. Most of the accommodation units offer a side-on sea view. Cots are available for younger guests. A safe and a minibar are also available. A fridge and a tea/coffee station ensure a comfortable stay. Internet access, a telephone, a TV, a radio and a stereo system add to the comfort of the holiday. Slippers are laid out in each of the rooms. The bathrooms are fitted with a shower and a bathtub. A hairdryer and bathrobes are provided for everyday use.
The holiday village was built in 1971. Travellers can feel at home in one of the 423 rooms. These are located in the main building (9 storeys) or in one of the 7 adjacent buildings (up to 7 storeys). At the accommodation, guests are welcomed at the reception area with 24-hour reception and a 24-hour check-in/check-out service. Individual storeys are accessible via the lift or stairs. Amenities include a safe and a currency exchange service. Wireless internet access (for a fee) is available to travellers in the public areas. Among the culinary options available at the complex are a restaurant, a breakfast room, a café and a bar. Various shops are available, including a souvenir shop. The grounds of the complex feature a playground and an attractive garden. Additional features at the holiday village include a TV room and a playroom. Those arriving in their own vehicles can leave them in the car park of the accommodation. Available services and facilities include a babysitting service, a childcare service, medical assistance, room service, a wake-up service, a laundry service and a hairdresser.
The complex features an outdoor pool and a children's pool. A sun terrace, sun loungers and parasols are also available. There is also a poolside snack bar. A variety of sporting activities, such as tennis, bocce, crazy golf and archery, or for a fee, paddle tennis, are offered at the complex. Travellers can take advantage of a wide range of indoor sports at the holiday village, including a gym, table tennis, billiards, darts, bowling, squash and aerobics. A wellness area with a solarium provides a great opportinity to unwind ater a long day. Additional services available for a fee include a sauna and massage treatments Other options and services include an entertainment programme, live music, a disco, a kids' club and a nightclub.
The following credit cards are accepted at the complex: American Express, VISA, Diners Club and MasterCard.
Catering options available at the accommodation include half board, full board and all-inclusive. Breakfast, lunch and dinner are available. The complex also offers snacks. Options include alcohol-free drinks and alcoholic beverages.