Waavo is now an officially certified technology partner of Lufthansa Group, with a fully integrated NDC solution for B2C and B2B travel agencies covering search, booking, ticketing and post-booking servicing.
We're proud to announce that Waavo is now an officially certified technology partner of Lufthansa Group – the largest airline group in Europe. Waavo is currently the only partner in the region offering a fully integrated Lufthansa NDC solution tailored for both B2C and B2B travel agencies.
The integration covers Lufthansa content end to end
Our system supports the full range of Lufthansa content and services via NDC, enabling smooth and efficient flight sales and management. The scope runs from the point where airline content reaches the agency through to the point where an order is serviced, so the same booking does not have to move between separate tools as it progresses.
Core services:
- Aggregator / Flight content provider
- Online Booking Engine (OBE/IBE)
- Mid Office and Back Office modules
- Dynamic Packaging
- Front Office solutions
- Payment Service integration
- Duty of Care provider
- Cache Provider
- Profile Management
- Flight Reservation System / Inventory
Selling and servicing sit on the same record
The supported functionality covers the sale itself and the work that follows it. Exchanges, order cancellation, refunds and voids are handled against the booking that was issued, which keeps post-booking servicing in the same place as the original transaction. Branded fares and ancillaries mean the offer shown to the customer is the airline's own, baggage and seat selection included, rather than a flight-only price that has to be completed later.
Supported functionalities:
- Search and real-time pricing
- Booking and ticketing
- Exchange and order cancellation (PNR)
- Refunds and voids
- Branded fares display
- Ancillary services (baggage, seat selection, and more)
- Margin management
- Email automations
- Order Management
Available via API or iFrame, with maintenance handled by Waavo
The integration is available via API or iFrame, with backend control and Waavo-managed maintenance. Agencies that want to keep their own front end can work against the API; those that prefer a shorter route to market can embed the iFrame. Either way, the maintenance of the connection stays with us. This allows travel agencies to:
- Automate the entire booking and post-booking workflow
- Access accurate Lufthansa content and pricing in real time
- Serve customers reliably both online and through internal teams
- Provide OBE with advanced filters to find a best flight
The implementation came out of close work with Lufthansa Group
The successful and fast implementation is a result of strong cooperation with Lufthansa Group and the technical capabilities of our IT team. Waavo clients now benefit from a robust, all-in-one solution for Lufthansa sales.
NDC
API integration
Ancillary revenue
Airline retailing
Product launch
Launch your own booking site in two weeks
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